Shipping and Return Policy

Shipping Policy

Thank you for visiting and shopping at are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Return Policy

Products purchased from are eligible for return up to 30 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. We do not accept returns with shipping labels placed directly on product packaging. Your item needs to have the receipt or proof of purchase. Please note, if return requirements are not met, we will not be able to proceed with refund. Refunds are processed once the return has been received, less return shipping. All returns are subject to fees depending on state of product & packaging upon recital. Please email us at with any questions or if you would like to start the return policy.

On March 4, 2021, the IFPI named BTS its Global Recording Artist of the Year for 2020—they are the first Asian and first non-English speaking act to top the ranking. They also occupied three spots in the Global Album Sales Chart of 2020

BTS has been nominated for Best Pop Duo/Group
Performance for the 63rd Grammy Awards and recognized with numerous prestigious
awards like the Billboard Music Awards, American Music Awards and MTV Video
Music Awards including the Artist of the Year award at the recent 2021 AMA

In the USA alone, BTS has one Triple Platinum single, 1 Double Platinum single, 3 Platinum Albums, 3 Platinum Singles, 3 Gold Singles & 1 Gold Album

Their most recent single "Butter" Debuted #1 one on the US Billboard Hot 100 chart, marking the group's fourth #1 in the last nine months. Making BTS the quickest act to reach four
number ones since Justin Timberlake in 2006 and the fastest group to score four
number ones since the Jackson 5 in 1970. Butter is also the longest reigning No1 song of 2021 on the Billboard Hot 100